Privacy Policy

This Privacy Policy explains how Tyflex Investments (Pvt) Ltd ("Tyflex", "we", "us") collects, uses, and protects personal information when you use https://tyflex.co.zw (the "Site"), including our contact, quote request, and webstore inquiry forms.

We collect information you provide directly to us, including:

• Contact details — name, email address, phone number, and company name
• Details of your inquiry — message content, solutions of interest, company size, industry, and timeline
• Any other information you choose to include in a form submission

We also collect limited technical information automatically — such as browser type, pages visited, and general usage data — to help us maintain and improve the Site.

We use the information we collect to:

• Respond to contact messages and quote requests
• Provide, install, and support the products and services you request
• Communicate with you about your inquiry or an existing engagement
• Improve our Site, products, and services
• Meet legal and regulatory obligations

The Site embeds a Google Maps view on our Contact page, which may set cookies or collect usage data under Google's own privacy practices. Form submissions are delivered via a third-party email service (Amazon Simple Email Service). We do not use these services to sell or trade your personal information.

We do not sell your personal information. We may share it with service providers who help us operate the Site and deliver our services (such as our email delivery and hosting providers), or where required by law. Each of these providers is only given the information necessary to perform their function.

We retain information from contact and quote requests for as long as needed to respond to your inquiry and maintain records of any resulting business relationship, or as required by law.

You may ask us to access, correct, or delete the personal information we hold about you at any time by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe.

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

The Site is intended for business use and is not directed at children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Questions about this Privacy Policy can be sent to info@tyflex.co.zw or 40 St Athans Drive, Bluffhill, Harare, Zimbabwe.